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Microsoft FrontPage FAQ

  1. Why do I get an Internal Server Error when trying to publish to my website?
  2. How do I publish with FrontPage?
  3. Are FrontPage Extensions supported through the secure server?
  4. Do you support FrontPage98 and 2000?
  5. Why does FrontPage seem to hang and even time out when establishing a connection?
  6. Will all the FrontPage Extensions work on my account?
  7. How do I get FrontPage Extensions?
  8. What are FrontPage Server Extensions?
  9. What is a WebBot?

NOTE: More information on Microsoft FrontPage is available in our Online Support Manual: Part 8 - Microsoft FrontPage Setup.

Why do I get an Internal Server Error when trying to publish to my website?
There are a number of reasons this can happen; usually a reinstallation of the Extensions will solve the problem. You may re-install Microsoft FrontPage Extensions via your Web Control Panel.

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How do I publish with FrontPage?
After you have built your web pages on your computer, you will be ready to publish them. Basically, this just means that you will upload them to the server. Once this is done, your pages will be viewable from the web. However, you must do this in the following manner. Warning: FrontPage Account holders should never use FTP to transfer files as it may damage the FrontPage Extensions.

  • Launch FrontPage Explorer and open the web you’ve created on your computer.
  • From the menu at the top of the window, select File, then Publish.
    • If this is the first time you've published to the server, select More Webs and enter the location to which you want to publish your FrontPage web, (www.YourDomainName.com). Hit Return (Enter) on your keyboard.
    • If you have published to the server before, your "Destination Web Server" (www.YourDomainName.com) will appear in the Publish window.
  • IMPORTANT: Use www.YourDomainName.com as the Destination Web Server to publish to the server. Leave the "Destination Web Name" blank.
  • You will be asked for your USERNAME and PASSWORD. This is your domain's User ID and your FrontPage Password (which may be different than your regular Telnet (SSH)/FTP/POP password). If you're not sure what it is or if you aren't allowed past this point, you'll need to reset your password via your Web Control Panel.

You can watch the progression of the upload by looking at the bottom left corner of FrontPage Explorer.

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Are FrontPage Extensions supported through the secure server?
No, you will not be able to call the FrontPage forms through the secure server. We do offer an easy to use wizard that uses formmail.cgi which will allow you to easily convert a FrontPage form to a standard one compatible with our secure servers.

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Do you support FrontPage98, and 2000?
Yes, the FrontPage 2002 Extensions are backward compatable.

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Why does FrontPage seem to hang and even time out when establishing a connection?
There is a number of reasons why FrontPage hangs, the biggest reason is related to the amount of data in your WWW directory, both in size and number of files/directories. The more files/directories and size of data, the longer it will take FrontPage to log in. Large amounts of data (> 50MB) or a large number of files or directories ( > 500) can cause FrontPage to severely hang and even timeout. If there are connectivity problems between your ISP and our Servers, then this can also lead to FrontPage hanging badly or even timing out. When you have these problems, we recommend creating a number of smaller sub-webs to break your web site up so it does not take FrontPage as long to run through its configuration or to recalculate links.

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Will all the FrontPage Extensions work on my account?
All the standard Extensions FrontPage offers will work on your domain. You will not be able to use ASP or Microsoft Access database integration at this time, except on the Windows Web Hosting accounts. Though they are now offered as easily integrated languages within the FrontPage program, they are not part of the server Extensions, and therefore require separate software to work properly.

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How do I get FrontPage Extensions?
When you signed up for your account you were given the option. If you recently decided to use them, just log into your Web Control Panel to activate them. FrontPage Extensions are included for free.

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What are FrontPage Server Extensions?
FrontPage Extensions are CGI programs which provide the server side implementation of FrontPage. The Extensions allow your local computer to properly communicate with your domain through the http protocol using (RPC).

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What is a WebBot?
WebBots are the mechanism for invoking many of the interactive features built into FrontPage. These features are added to your site through the FrontPage Editor | Insert WebBot component. Some, such as "Include" and "Substitution" allow elements of your site to be entered once and included in any or all of the pages by inserting the Bot component referencing that element (e.g., a logo or navigation bar). Changes made to the "master" element are made automatically to any page containing the referencing Bot. Other Bots, such as Search, Table of Contents and Timestamp, control dynamic browse-time features. These Bots work behind the scenes to keep your site up-to-date for visitors.

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